Privacy Policy
In keeping with data protection legislation, like all other organisations in the UK, it’s important that we make clear how and why we use personal data. This policy sets out all you need to know but please always feel free to give us a bell or drop us an email if you want to chat it through.
In a nutshell, the SSDA works on the basis that it has a legitimate interest to use the data provided by its members to support members. Members can choose at any time how much information they provide the SSDA and how we communicate with them.
The privacy and security of personal data is very important to us and we take the responsibility seriously.
Any personal data provided by you to us will be held and processed in accordance with the data protection principles set out in the General Data Protection Regulations for the purposes of meeting the legitimate interests of the SSDA and adhering to the rights of the individual.
Privacy Statement
This Privacy Policy explains our data processing practices. If you have any queries concerning your personal information or any questions on our use of the information, please contact: info@ssdalliance.com.
The SSDA is committed to protecting the privacy of our members, subscribers, customers and website visitors. Our relationship with you is valuable and we understand the importance you place on your privacy.
The SSDA is the data controller. This means we decide how your personal data is processed and for what purposes.
The purpose(s) of processing your personal data
We use your personal data for the following purposes:
- To fulfil your request for information about certain services
- To communicate with you about your membership
- To provide you with industry news
- To request you to participate in industry-related surveys
- To customise the content you see on our website
- To contact you about our events or services
- To communicate with you generally
You may give us information about yourself by filling in forms on our websites or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site, subscribe to our service, participate in social media functions on our site, enter a promotion or survey, and when you report a problem with our site.
We will contact you in the following methods
- Phone
- Post
If you would like to change your preferences, please contact us info@ssdalliance.com.
What justification is there for holding this information
We hold this information under the lawful basis for processing of:
- Legitimate interests: the processing is necessary for our legitimate interests or the legitimate interests of a third party unless there is a good reason to protect the individual’s personal data which overrides those legitimate interests.
The categories of personal data concerned
With reference to the categories of personal data described in the definitions section, we process the following categories of your data:
Personal data – name, address, email address and phone number
We have obtained your personal data from the detail that you have provided from opting in to receiving communications from us and by registering to attend our events.
Providing us with your personal data
We require your personal data as it is a requirement of Membership, event attendance or subscription.
What is our legal basis for processing your personal data?
Personal data (article 6 of GDPR)
Our lawful basis for processing your general personal data is for the consent of the data subject to continue to receive communication on industry news and updates from the SSDA.
More information on lawful processing can be found on the ICO website.
Do we share your information without your consent?
The South of Scotland Destination Alliance will only pass your information on to a third party where they are subcontracted to us to deliver part of a service. These subcontractors do not store your information and only use it for the purposes of fulfilling the service. More information on this will be supplied at the point of booking on to any of our events so you have full transparency of how your information is being used and why.
How long do we keep your personal data?
We keep your personal data for no longer than reasonably necessary and we only retain your data for the following purposes and use the following criteria to determine how long to retain your personal data: Term of Membership, Term of Subscription.
Your rights around the information we hold
Right to Access
If you would like to know what information we hold on you please email us at info@ssdalliance.com and in line with GDPR legislation we will provide you with this information within 72 hours.
Right to Correction
If you believe that we hold inaccurate information on you and you would like us to amend this then please email us at info@ssdalliance.com and we will make any appropriate rectifications in line with GDPR legislation immediately.
Right to Erase
You have the right to request that we delete any contact information on you. If you would like to request this, then please email info@ssdalliance.com
Please note: The South of Scotland Destination Alliance may retain certain information where we believe this is a legitimate business interest.
Right to no further contact
If you do not want to have contact from us again then please email us at info@ssdalliance.com and we will ensure that you are not contacted again in line with best practice under the GDPR legislation.
Privacy by Design
The South of Scotland Destination Alliance adopts a privacy by design approach to all of its process and procedural development to ensure that the privacy of individuals data is considered from the outset.
To exercise all relevant rights, queries or complaints please in the first instance contact info@ssdalliance.com.
If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioners Office on 03031231113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England.
Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.
